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What happens if an installation is rejected?

What if an asset still has unresolved remarks after several inspections? Learn what happens when a red score is given and how Artion manages out-of-service assets.

When an installation is rejected (e.g. due to a serious violation or repeated unresolved issues), the inspection certificate receives a red score (C) or the status ‘Rejected’.

What happens when the certificate is uploaded?

Once the certificate with the red score is uploaded in Artion:

  • Automatic follow-up stops.

  • The installation is marked out of service.

  • The customer is responsible for fixing the issues or violations.

  • The installation may not be used until a successful reinspection has taken place.

How to get the installation reinspected?

  1. The customer must request a reinspection via support@artion.eu.

  2. They must also indicate on the platform that the issues have been resolved.

  3. Only then can a new inspection be scheduled.