When is a price charged on a time-and-materials basis or per unit?
The Customer Success Team shares inspection rates transparently with users. However, in some cases, an inspector may choose to charge on a time-and-materials basis rather than per unit. This article explains why this can happen and what the advantages are.
What does “time-and-materials” mean?
“Time-and-materials” means that the inspector bases the cost of an inspection on the actual time and resources used, instead of a fixed price per unit.
Why is time-and-materials used?
Thorough first inspection
For new installations or new customers, the inspector may spend more time on a thorough investigation.
This often happens in the initial phase to gain a better understanding of the installation and potential points of concern.
Cost advantage
In some cases, charging on a time-and-materials basis is more cost-effective than a fixed price per unit, depending on the situation or complexity of the inspection.
Flexibility for the inspector
Charging on a time-and-materials basis allows inspectors to account for extra efforts or unforeseen circumstances that are not included in a standard fixed price.
Transparency of rates
Although per-unit rates are shared in advance upon request via support@artion.be, an inspector may make an exception in specific cases. This is always clearly indicated on the invoice.