Go to the platform
Log in to Artion and navigate to the customer’s dashboard.
Select the inspection
Find the inspection you wish to cancel.
Click on the three dots next to the relevant inspection.
Cancel the inspection
Select the option ‘Schedule inspection’.
Then click the ‘Cancel’ button.
Confirmation to the customer
Once you have cancelled the inspection, the customer will automatically receive an email confirming the cancellation.
Make the inspection available again
After cancellation, the inspection will become available again, so it can be rescheduled.